News & Work

Digital Fusion News

Phase One Certification Program – Next Class Feb 7/8

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Feb
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Phase One’s factory sponsored Professional Training Program continues at DigitalFusion next February 7th and 8th, 2012.   For Capture One 6 Pro training please use our contact form. (more…)

January 3, 2012 — Category: Events, News, Phase One News, Phase One Support

Firmware 2.0 Released for IQ Backs

Phase One (12/14/2011) released a new firmware upgrade for their IQ Series Digital Backs. (more…)

December 14, 2011 — Category: Phase One News, Phase One Support

New DF Camera Firmware Update 1.25

Phase One have just released a new firmware for 645DF that corrects a minor issue with the Schneider Kreuznach 150mm LS. (more…)

September 19, 2011 — Category: News, Phase One News, Phase One Support

Phase One Certified Digital Technicians

DigitalFusion together with Phase One USA Support has completed two certification classes.   As a service to all the people who passed and completed the certification process through DigitalFusion, we have listed technicians who have responded with their picture and business URL.  (more…)

September 17, 2010 — Category: Phase One News, Phase One Support

New Firmware Released for all Phase P+ Backs V5.1.8

Phase One has released new firmware for all P+ Backs.

This updater will update all P+ digital backs to a new firmware version 5.1.8. (more…)

July 15, 2010 — Category: Phase One News, Phase One Support

YouTube@PhaseOneSC

Phase One tutorials will give you basic information on Capture One 5 Pro, the DF Camera System and Expression Media. Complete your individual or group Capture One 5 Pro Training with DigitalFusion.

(more…)

June 1, 2010 — Category: Phase One Support

Support and Repair

DigitalFusion is here to help you get the most of your Phase One digital system. We are ready to help you with your support or repair needs.

AS A PHASE DEALER OUR SUPPORT CASES HAVE PRIORITY.

Support

  1. We answer questions on Phase One Hardware and Software
  2. We interfacing with Phase One USA support
  3. We are the only Phase One dealer to offer Phase One Certification Training
  4. We can help you with your Phase One Warranty Repair
  5. We can help you with your Phase One Out-of-Warranty Repair
  6. We provide demonstrations of Phase One Camera Systems and Capture One 5 Pro
  7. We will update you on technical issues at www.twitter.com/phaseonesocal
  8. We offer Capture One 5 Pro Training – At DigitalFusion or on-site
  9. We sponsor events to educate photographers using medium format digital and DSLR cameras
  10. We provide services in Capture, Post-Production, Re-touching, Printing, Scanning and On-line Archive.

Repair

A Phase One repair, whether in warranty or out of warranty starts with creating a “Support Case” in the Phase One website through a authorized dealer. Certain information is required. DigitalFusion can help make the process smooth and timely.

(more…)

May 7, 2010 — Category: Phase One Support

Capture One Software and Mac OS 10.6.3 Known Incompatibilities

There are two known incompatibilities when using Capture One 4, DB, Pro and  Capture 5, DB, Pro with Mac OS 10.6.3. It is DigitalFusion’s recommendation that you use 10.6.2 for optimal results. (more…)

April 27, 2010 — Category: Phase One Support